Many SAP installations are well supported by in-house teams. This may be a strategic decision of the organization, which Adroit respects. The in-house team, apart from providing regular support, may be required to:
The in-house team, apart from providing regular support, may be required to:
- → Handle peak load conditions
- → Undertake major Improvements or enhancements
- → Apply critical hot packs
- → Undertake major projects such as roll-outs, upgrades
In such situations, it is not the capability of the team but the bandwidth and, therefore, their agility that suffers a set back. This is when the team needs to be bolstered with additional support by means of resource augmentation.